What to Look for When Hiring a Windscreen Repairer in NZ
- Mobile call-out service if you can't drive the vehicle in
- Direct billing with your insurer, if you're making a claim
- OEM or OEM-equivalent glass, not unbranded aftermarket
- ADAS camera recalibration included if your vehicle has lane-assist/auto-braking
- Written warranty on the fitting and the glass itself
Red Flags to Watch Out For
- No warranty offered on the repair or replacement
- Pushes a specific insurer or repair without giving you a choice
- Can't confirm ADAS recalibration for a vehicle that needs it
- No fixed business address or way to follow up on a warranty claim
Typical Costs Across NZ
Chip repair: $50β$150 (often free through insurance). Full windscreen replacement: $300β$800 for most vehicles, $800β$1,500+ for vehicles with ADAS (lane-assist/camera) systems needing recalibration.
Costs vary significantly by city β Auckland and Queenstown are typically the most expensive, while Invercargill and Dunedin are among the most affordable.
Licensing Requirements
No mandatory licensing for auto glass repair in NZ. Windscreen damage is assessed as part of the WOF β check the installer follows NZTA glazing standards and uses AS/NZS-compliant safety glass. Check the register β